Send Us Your Feedback
It is the right of every person who comes to EAFK to expect that our response will be provided in ways that are clear, individualized, respectful, and in keeping with EAFK’s policies and values. We want to know where we can improve our services and where we have met your needs particularly well.
The purpose of feedback is to:
Resolve complaints in a timely way
Improve our services and processes
Identify what is working well
Identify system problems
Ensure that our services are responsive and client-centered
Change our programs to better meet client needs where appropriate
French language service experience
Confidentiality about your feedback will be maintained to the greatest degree possible under the circumstances. If an investigation is required, it will be conducted as per EAFK’s policies and procedures. This information is available upon request.
To request information in an accessible format or with communication support, please contact us by submitting an Accessibility request form or by phone at 613 544-8939 Ext 1108.
What was your experience, including when it happened? Provide as many details as possible.
What did we do well or, what could we have done differently to meet your needs better?
Please indicate your preferred contact method: phone or email.